When businesses make their customers happy, their customers do their marketing for them.
It’s that simple.
Businesses need to focus on what they do best, i.e. deliver perfection at every touchpoint of the customer journey. If they do this, customers will become loyal brand advocates, bringing in more customers - lots of them.
“ Customers don’t care about catchy taglines and pushy ads. They care about great experiences. They don’t want to be sold to, they want to be understood and cared for. When businesses make their customers happy, their customers do their marketing for them. Customers are the most powerful and untapped source of revenue. ”
We have the Right Solution to grow your Business.
Find out how you can convert your customers into a marketing engine. Dramatically increase review volume and ratings, drive higher customer acquisition and boost revenue. Altiras Media offers social media management solutions that will help you optimize your social media outreach and interaction, reviews, and improve your overall visibility online.
Altiras Media has the all-in-one online and social media solutions for your business: Listing, Reviews, and Social Engagement
Altiras Media keeps your company listings (name, address, and phone number) for each location consistent across 50+ global partners, including Google, Bing, Facebook, and Yahoo so you’re found easily by search engines.
One comprehensive dashboard displays all your customer feedback from 200+ sites in real-time. You can filter your review feed by rating, time period or by source to identify which areas and sites to focus on. Altiras Media sends you new review alerts via email or SMS so you don’t miss a word.
Many customers express feedback outside of ratings and reviews — their conversations happen informally on social channels. Altiras Media lets you monitor customer comments the second they’re posted on sites like Twitter, YouTube, Instagram, Facebook and Google. Keep pace with the nonstop stream of online chatter and chime in when necessary to solve problems quickly.
Your customers are your marketing engine
An increase in rating by 1 star can boost revenue by 5-9%. Leverage your reviews to their full potential. The BirdEye platform lets you auto-share your customer reviews to your Facebook, Twitter, Google+, and our network of 50+ sites and 140 million users.
find local businesses info on the web.
make decisions based on online reviews.
would pay more to buy from a company with good reviews.
Our Solution in Action: Bitter Sisters Brewing Company
Bitter Sisters Brewing Company leverages feedback to craft beers customers love.
Bitter Sister's beer fans love to talk, and Bitter Sisters loves to listen. This fast-growing and amazing brewery knows that excellent beers and customer experience is the key to revenue growth, and that the Voice of the Customer is the gateway into customer experience.
That’s why Bitter Sisters chose Altiras Media. With Altiras Media’s brand monitoring solutions, Bitter Sisters listened to every customer comment across review sites and social media and used feedback insights to drive action at the frontlines--and it worked. In less than 12 months, Bitter Sisters reviews improved while expanding their fan base of beer aficionados in Texas.
Have a question? Call Sales at : 888.644.5583